We’re Here to Help
Have a question about an order, a product, or anything else? Our support team is available around the clock and typically responds within a few hours. We genuinely want to hear from you — whether it’s praise, a problem, or a suggestion.
Contact Information
- Customer Support Email: support@bejerh.com
- Business Address: 82-06 Grand Ave, Elmhurst, NY 11373, USA
- Support Hours: 24 hours a day, 7 days a week, 365 days a year
Before You Reach Out
For the fastest resolution, please have your order number ready when contacting us about a specific purchase. If your question relates to shipping, returns, or refunds, you may also find an immediate answer on our Shipping Policy or Return & Refund Policy pages.
Response Time
We aim to respond to all inquiries within 24 hours, though most customers hear back from us much sooner. During high-volume periods (such as holidays or major sales), response times may be slightly longer — thank you for your patience.
Business Inquiries
For wholesale, partnership, press, or affiliate inquiries, please email us at support@bejerh.com with the subject line “Business Inquiry,” and our team will follow up with you directly.